Question 1

How much does Preferred Customer membership cost?

Accepted Answer

AMSOIL offers a six-month trial membership and a full one-year membership. The membership fee pays for itself quickly with savings on each order. Contact Eric Riley for details.

Question 2

Is there a minimum purchase requirement?

Accepted Answer

No minimum purchase is required to maintain your membership. Buy what you need, when you need it.

Question 3

How is Preferred Customer different from a retail customer?

Accepted Answer

Retail customers pay full price. Preferred Customers pay wholesale pricing — typically saving up to 25% on every order. You also get free shipping on orders over $100, birthday coupons, and exclusive promotions.

Question 4

Can I cancel my membership?

Accepted Answer

Yes. There is no obligation and no auto-renewal. You can cancel at any time.

Question 5

How do I sign up?

Accepted Answer

Click the 'Become a Preferred Customer' button on this page to register through AMSOIL. You can also contact Eric Riley at (813) 563-2091 for assistance.

Question 6

What are the terms and conditions of the AMSOIL Preferred Customer Program?

Accepted Answer

Your membership includes wholesale pricing, free shipping on orders over $100, birthday coupons, $5 back rewards, and exclusive promotions. Contact Eric Riley for full details.

Question 7

How do I save on AMSOIL products?

Accepted Answer

Sign into your Preferred Customer account whenever you place an order or order by phone. Preferred Customers save up to 25% on every order and savings are automatically applied at checkout.

Question 8

How do I receive free shipping?

Accepted Answer

Sign into your Preferred Customer account when you place an order or order by phone. Free shipping will be automatically applied to orders over $100.

Question 9

Where do I find my reward history?

Accepted Answer

You can view your reward history and balance by logging into your Preferred Customer My Rewards page.

Question 10

How do I earn $5 Back rewards?

Accepted Answer

Simply order the products you need for the vehicles you love. Preferred Customers receive one $5 Back reward per $100 spent.

Question 11

How do I get my $5 Birthday Gift?

Accepted Answer

AMSOIL will email a $5 Birthday Gift to you before your special day. To qualify, you must become a Preferred Customer and update your birthday month at least 14 days before your birthday month. You don't have to share your exact birthday — AMSOIL will celebrate the entire month.

Question 12

I have spent $500. When do I receive my Free Membership renewal?

Accepted Answer

You will receive a free-renewal notification by email the month after you reach the $500 threshold. Your membership-expiration date will be automatically extended by one year.

Question 13

When do I start earning toward free-membership renewal?

Accepted Answer

The $500 threshold is based on your membership term. Everything you purchase in your membership year will count toward free-membership renewal. Membership fees, taxes, and shipping do not count.

Question 14

How long does it take to see my pending rewards after a purchase?

Accepted Answer

Expect to see your pending rewards a few days after a qualifying purchase is made. Rewards are issued monthly.

Question 15

I have a six-month membership. Can I qualify for free membership renewal?

Accepted Answer

Yes. You qualify for free membership renewal if you spend $500 during the six-month trial-membership period.

Question 16

How do I redeem my rewards online?

Accepted Answer

Just enter the promo code at checkout. The promo code for each reward can be found in the reward-notification email or through your My Rewards page.

Question 17

Can I use more than one reward at a time?

Accepted Answer

Absolutely. You can use up to four $5 rewards per visit.

Question 18

How long do I have to use the $5 Back and Birthday Gift rewards?

Accepted Answer

$5 Back and Birthday Gift rewards expire after 180 days. Your My Rewards page will display the unique code and the expiration date.

Question 19

If I return a product, will I lose credit toward my next $5 Back reward?

Accepted Answer

The value of your returned item(s) will be deducted from your reward balance.

Question 20

Can $5 Back rewards be used with other offers?

Accepted Answer

Oftentimes, yes, but there are cases where it isn't allowed. Check the terms and conditions for the specific offer you wish to pair your $5 Back reward with.

Question 21

What happens to my rewards if my Preferred Customer membership lapses?

Accepted Answer

If your membership lapses, your My Rewards page, unused rewards, credit toward future rewards and unused promotional offers will automatically expire and be forfeited as of the termination date.

Question 22

How will I receive my rewards?

Accepted Answer

Customers will be notified of rewards via email. Additionally, all rewards can be viewed anytime on your My Rewards page.

Question 23

I deleted an email that contained a reward. Is there a way to recover the reward?

Accepted Answer

Don't worry! You can access your rewards through your My Rewards page. All rewards are listed with the unique code and expiration date.

Question 24

Can I receive my rewards in the mail instead?

Accepted Answer

Email is the only way to receive Preferred Customer rewards.

Save Up to 25% on Every AMSOIL Order

Become a Preferred Customer and Save

Reduced Pricing

FREE Shipping

Birthday Gift

$5 Back

Exclusive Promotions

Free Membership

How It Works

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Shop at Wholesale

Save & Earn

Understanding AMSOIL Customer Levels

Retail Customer

Preferred Customer ★

Commercial Account

Independent Dealer

Frequently Asked Questions

General Questions

My Rewards FAQs

My Rewards Earnings

My Rewards Redemption

My Rewards Delivery

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